Creating a Parent Account / Creating a Parent Account

Why should you Get Linked?

A Linked Parent Account gives you access to:

Student Grades: With a Linked Parent Account, you can access your child's grades in Focus.

Transportation: With a Linked Parent Account, you can register for bus transportation for your child.

School Choice Applications: With a Linked Parent Account, you can apply for magnet and special transfer option schools.

Important/Emergency Communications: With a Linked Parent Account, you can receive important automated communications from the district and your child's school.

Watch the videos below OR use the step-by-step guide to create your account now.

Note: If your child is a new student, you will first need to apply for enrollment. Click on this link to begin.

Video - Create a Linked Parent Account (English)

Video - Cuenta de Padres Conectada (Espanol)

Creating a Linked Parent Account

Step 1: Create a Parent/Guardian Account
- Click on the link and complete the form.
  - Use Google Chrome if possible.
    
    To translate any page:
    
    Right click anywhere on the page.
    
    Scroll and select "Translate to..."
    
    Click on the three dots at the top right corner of the box. See below.
    
    Click "Choose another language."
    
    Select your language.
    
    Click "Translate."
  - Make note of the email address and password you use. It will be used again in the future. Additionally, the email and phone number you enter will be what is used to receive important automated messages from the schools and district.
Step 2: Verify your Parent/Guardian Account
- Go to the email account you used to create your user account and open the email from FIMservice@duvalschools.org.
- Click on the "Email Validation Link." (If you don’t see it, check your clutter or junk file in your email.) You must click on this link within 7 days of receiving the email.
- You will need to wait up to 3 hours before moving to Step 3.
Step 3: Link your new Parent/Guardian Account to your student
- Log into your .
- Select "My Links" from the left margin.
- Select "Add Student" from the center of the page.
- Complete all fields.
  - Don't know your child's student I.D.? Email school_choice@duvalschools.org with a copy of your state-issued I.D. with a request for the student number. Please be sure to include your child's last name and date of birth.
  - Do not have a school yet? Select “Applicant” for the school name.
- Click “Add.”
  - If you have more than one child, you should enter information for one child first and then click "Add."
Step 4: Visit your child’s school to show proof of parent-child relationship.
- After you submit the link, you will now have 21 days to visit your child's school to show proof of parent-child relationship.
  - Be sure to take a photo ID to the school and have a staff member approve your request.
- Within 24 hours after the school verifies your account, you will be able to log into your and see your student(s) linked to your account. You can also log into , where you will be able to:
  - Apply for schools
  - Apply for transportation
  - See your child’s grades
  - Contact your child’s teachers

FYI - Automated Communications

Receiving automated communications
- Once you create a parent account and link it to your child, you will begin receiving automated messages from your child's school including phone calls and emails. These messages contain important information including attendance info as well as possible emergencies at the school.
If you're not receiving automated communications
- If you are not already receiving these messages, it could be one of several reasons:
- - The parent/guardian does not have a linked parent account – A parent needs to have a Parent Account that is linked to their child to receive these automated messages. Follow the steps above to create one.
  - Incorrect phone number/email – The phone and/or email may be incorrect. Parents can review and update their contact information in OneView. They can , click on “My Contact Info” and click on “Edit Info” to update their information as needed. Allow 24 hours for changes to go into effect.
  - Miscellaneous – In some cases, the parent has done everything right. They have a parent account that is linked to their child, and their contact information is correct. In these cases, please contact us at dcpsnews@duvalschools.org so that we can troubleshoot.
Updating your contact information in the Parent Account
- When you update your contact information in your Parent Account, it updates what the schools and district will use to send the automated calls. To update the phone number, email, and address that the schools have on file in Focus to contact you directly, please visit the school.
- Updating your Parent Account contact information:
  - Log into your .
  - Click on the “My Contact Info” link on the left-hand menu.
  - Click “Edit Info” if any of the information under “My Contact Info” needs to be updated.
    
    Note: The primary email listed cannot be changed. However, you can add an email address under "Secondary Email." The secondary email you choose will be used to also receive mass communications.
OneView and Focus
- Now that you have a linked Parent Account, you can access OneView and Focus! Just use the username and password you created for your Parent Account.
- Oneview:
  - Direct Link:
  - Description: This is a platform that gives you access to a wide array of applications and links including Focus. Through OneView, you can also update your contact info.
- Focus
  - Direct Link:
  - Description: This is an application that allows parents to multiple academic and school information for their child including attendance, schedules, and grades. You can access Focus directly by using the link above or by going through Oneview.

Help

For more information or assistance, please contact us:

Phone: 904-348-7628

Email: pga_support@duvalschools.org

Hours: Monday - Friday: 7AM - 5PM; Weekends: 7:30AM - 4:30 PM

Forgot password? - Click on this and follow the instructions.

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Duval County Public Schools

Why should you Get Linked?

A Linked Parent Account gives you access to:

Video - Create a Linked Parent Account (English)

Video - Cuenta de Padres Conectada (Espanol)

Creating a Linked Parent Account

Step 1: Create a Parent/Guardian Account

Step 2: Verify your Parent/Guardian Account

Step 3: Link your new Parent/Guardian Account to your student

Step 4: Visit your child’s school to show proof of parent-child relationship.

FYI - Automated Communications

Receiving automated communications

If you're not receiving automated communications

Updating your contact information in the Parent Account

OneView and Focus

Help