District Service Desk Support - Students & Parents
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For help with student accounts and school applications:
- Call 904-348-5200
- Monday – Friday: 7:00 AM - 5:30 PM
- Saturday and Sunday: 7:30 AM - 4:30 PM
Technical Support for Parent/Guardian Accounts, OneView, and FOCUS
- Call 904-348-7628 or email: pga_support@duvalschools.org
- Monday – Friday: 7:00 AM - 5:30 PM
- Saturday and Sunday: 7:30 AM - 4:30 PM
Blended Learning Applications - Single Sign On
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Students should use their С³óߣ username/password to log onto the following single sign-on platforms:
For application support, please utilize the contact information listed for the specific application.
| 800-368-6868, press 3, then press 2 | ||
| TechSupport@abc-clio.com | ||
| 855-862-5505 M-F 9:00AM - 6:00PM PST | ||
| No Phone Support - Live Chat Available (via bottom righthand corner of website)M-F 9:00AM - 5:00PM | ||
| Web Support | help@commonlit.org | |
| 800-323-9839 M-F 7:00AM-10:00PM CST | ||
| Web Support | ||
| 877-410-6637 M-F 7:00AM - 6:00PM EST | ||
| • 866-882-4141, Option 2, Option 5 will take our SSO customers straight to a support phone queue attended by the TSI team. • 866-882-4141, Option 2, Option 4 continues to be answered by our General Support team. | ||
| Web Support | elsso@explorelearning.com | |
| 866-457-8776 M-F 6:00AM - 6:00PM MT | ||
| support@imaginelearning.com | ||
| 800-225-0248 M-F 7:00AM - 6:00PM EST | ||
| 800-354-9706 M-F 8:00AM - 7:00PM EST | ||
| 800-234-5832 M-F 8:00AM - 6:00PM | ||
| 800-848-9500 8am - 8pm EST | ||
| Web Support | ||
Blended Learning Applications - Teacher Provided Log-on
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Students should log on by utilizing the username/password provided by their teachers.
For application support, please utilize the contact information listed for the specific application.